Key Features

Mobile & Desktop Apps
Business Messaging
Reporting and Analytics
Voicemail to Email/SMS
Voicemail Transcription
Web Portal Interface
Call Queues and Agents
Extension Mapping
Cloud Extensions
Advanced Call Management
Conference Bridging
Centralized Device Management
Park Presence
Auto Attendant
Dial-by-Name Directory
Holiday Routing
Custom Hold Music
Spam Guard
Call Recording
Intercom / Paging
Custom Caller ID Tagging
Forwarding
Visual Voicemail
Call Center Functionality

Direct Inward Dialing
Call Conferencing
Hunt Groups
Find Me / Follow Me

Call Activity Filtering
Time Frames – Business Hours
Presence Indicators
Incoming Call Blocking

Why Cytracom?

Cytracom goes the extra mile to make voice and messaging communications simple for customers with phones and apps that are easy to install and use. Our dedicated success team works alongside your managed services provider to ensure you receive the highest levels of quality and service.

Your phones arrive pre-provisioned and ready to plug in and use. Leverage free training for your teams and ongoing 100% US-based technical support with world-class customer satisfaction ratings.